Terms and Conditions
§1 INFORMATION ABOUT US
This site is operated by and the goods you purchase will be supplied by Stoffe Brünink & Hemmers GmbH ("we").
We are registered in Germany under company number HRB Nr. 130185 OS (Local court Osnabrück) and with our registered office at:
Stoffe Brünink & Hemmers GmbH
Thüringer Str. 1
Our main trading address is:
Stoffe Brünink & Hemmers GmbH
Thüringer Str. 1
Our VAT number is: DE-117044420
You can contact us by email at support [at] fabrics-hemmers.co.uk, by telephone on +44 (0)5921 308388-12 or write to us at Fabric Brünink & Hemmers GmbH, Thüringer Str. 1, 48529 Nordhorn, Germany.
§2 YOUR PERSONAL INFORMATION
§3 CONTRACT CONCLUSION
If you submit an order for goods via this site by clicking 'Submit order', your order is an offer to us to buy the goods on our website.
We will acknowledge receipt of your order by sending you an automatically generated email accepting your order. With this email the contract will be concluded.
The contract will relate only to those specific goods which are referred to in our email confirming our acceptance of your order. You should read and check the details in this email to ensure that they are correct.
If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at support [at] fabrics-hemmers.co.uk
The contract can be concluded in either German or English.
We store the contract’s content and will send you the details of your order as well as the our general terms via e-mail. The general terms you can find here at all times: http://www.fabrics-hemmers.co.uk/terms.php
The details about your recent orders you will find in your customer login.
§4 PRICE AND DELIVERY COSTS
We shall use our reasonable endeavours to ensure that the prices as quoted on our site are correct.
Information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.
Where the correct price of the goods is less than our stated price, we will charge the lower amount on dispatch. If the correct price of the goods is higher than the price stated on our site, we may, if possible, reject your order in our discretion, in which case we will notify you of such rejection and the correct price for the goods.
Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs.
Delivery costs can be looked up here: Shipping costs
They will be notified to you separately before you submit your order and will be confirmed to you by email.
§5 AVAILABILITY AND DELIVERY
Information displayed on this site relating to availability is subject to change by us without notice.
We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.
We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on the site.
Delivery will be made according to the information on the product pages after your order is accepted.
We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.
Payment for goods can be made by one of the following payment methods:
Payment for goods will be made in accordance with the procedure explained in the information page "payment methods".
§7 WITHDRAWAL POLICY
Right of withdrawal
You have the right to withdraw from this contractual agreement within a period of fourteen days without providing substantiation for such withdrawal. The withdrawal period spans a period of fourteen days from the date
- upon which you or a third party nominated by you, who is not the carrier, shall take possession of the last of the goods, insofar as you shall have ordered multiple goods within the parameters of an integrated order and such goods shall be delivered within separate shipments;
T: +49 5921 308 388 -12
of your decision to withdraw from this contractual agreement by issuing a clear statement (e.g. in a letter sent by post, a fax or an e-mail). You may use the appended sample withdrawal form for this purpose, although this is not mandatory. If you choose to exercise this option, we shall send you immediate confirmation (e.g. via e-mail) of receipt of such notice of withdrawal. Despatch of the notice of withdrawal prior to the expiry of the withdrawal period shall be deemed sufficient for compliance with the withdrawal period.
Consequences of withdrawal
If you withdraw from this contractual agreement, we shall be obligated to refund to you all payments that we have received from you, inclusive of shipping costs (with the exception of additional costs arising from your selection of a method of receiving the shipment that differs from the most cost-effective standard shipment method offered by us), immediately and no later than within fourteen days from the date upon which we receive your notice of withdrawal from this contractual agreement. Any such refund shall be remitted by means of the same method of payment that you used to carry out the original transaction unless an alternative arrangement has been expressly agreed with you. Under no circumstances shall any fees be charged to you on account of this refund. We may refuse to issue a refund until such time as we have had the goods returned again or until you have provided evidence of having returned the goods – whichever shall have occurred earlier.
You shall be required to return or hand over the goods to
Stoffe Brünink & Hemmers GmbH
immediately and, in any case, no later than within fourteen days from the date upon which you inform us of your withdrawal from this contractual agreement. The deadline shall be deemed to have been met if you despatch the goods before expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall be required to pay for any depreciation of the goods only if such depreciation is attributable to any unnecessary handling of the goods in order to examine their condition, properties and operation.
Reasons for exclusion or termination
The right of withdrawal shall not subsist in the instance of contractual agreements concluded − for the delivery of goods that are not pre-fabricated and whose manufacture is contingent upon an individual selection or stipulation of the consumer or which are exclusively customised to suit the consumer's personal requirements;
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
§9 CANCELLATION BY US
We reserve the right to cancel the contract between us if, for example:
§10 TITLE AND RISK
You will become the owner of the goods you have ordered when they have been delivered to you and we have received clear funds in full payment for the goods. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
We are not responsible if you cannot access the site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the internet.
This site relies in part on software to work. Whilst we will monitor the site, we cannot guarantee that the site or any individual feature of the site will be error free, available all the time and/or free from viruses.
It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.
Nothing in these terms will affect any liability we may have:
(a) for fraudulent misrepresentation;
(b) for death or personal injury arising from our negligence:
(c) under Part I of the Consumer Protection Act 1987;
(d) for breach of any condition as to title or quiet enjoyment of or in relation to any goods supplied by us; or (e) in relation to any other liability, including any liabilities under sale of goods or supply of services legislation, that may not by applicable law be excluded or limited.
§12 EVENTS BEYOND OUR CONTROL
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion.
If any part of these terms is unenforceable, the enforceability of any other part of these terms will not be affected.
§14 LAW AND JURISDICTION
These terms are governed by English law, and any contracts formed between via this site will be governed by English law. The English courts will have exclusive jurisdiction over any dispute relating to these terms or any contracts between us.
All notices you send us must be sent to the contact details on this site. We may give notice to you at either the e-mail or postal address you provide to us when making a purchase. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that the e-mail was sent to the specified e-mail address of the addressee.